Exambela 2011 European Airport Leadership Peer Survey

To better understand how different airports compare on quality of management', Exambela Consulting asked airport leaders themselves what they thought of each other. This peer survey is an update of the 2006 and 2009 Exambela European Airport leadership surveys.

  • Exambela Consulting surveyed senior management at leading European airports and asked them to indicate which of their peers they would place among the best performers ('best in class') in terms of the eight different management criteria:
  • Whilst surveys of passengers identifying their preferred airport are relatively frequent, it is believed that this is the first time that management of leading European airports have been asked to rate their peers.
  • The airport industry is a relatively small and close-knit group, and Exambela expected that managers largely would agree on which airports are among the better managed.

For more information about this survey or to obtain a copy, contact us at Exambela Consulting at info@exambela.com